Shipping policy

Last updated: September 6, 2026

1. Order Processing Time

All orders are processed within 1–3 business days. Orders are not processed, shipped, or delivered on weekends or holidays.

If we experience a high volume of orders or delays from our fulfillment partners, processing times may be extended. We will notify you only if there is a significant delay.

2. Shipping Times

Delivery times vary depending on your location and the shipping carrier. Estimated delivery time for U.S. orders is typically:

Standard Shipping: 7–15 business days
Expedited Shipping (if available): 5–10 business days

These are estimates only and not guaranteed.

3. Shipping Carriers

Orders may be shipped via USPS, UPS, FedEx, DHL, or other carriers depending on availability. We reserve the right to choose the most efficient shipping method.

4. Tracking Information

Once your order has shipped, you will receive a tracking number via email. Tracking updates may take 24–72 hours to appear.

5. Shipping Delays (Important)

God Is Love is not liable for delays caused by:

shipping carriers
customs processing
incorrect or incomplete shipping information
weather conditions
natural disasters
global or regional disruptions
high seasonal volume

Once the package is handed to the carrier, title and risk of loss transfer to you.

6. Incorrect Shipping Information

You are responsible for providing accurate shipping details. We are not responsible for orders lost, delayed, or returned due to incorrect or incomplete addresses.

If a package is returned to us due to an incorrect address, you may be required to pay additional shipping fees.

7. Lost or Stolen Packages

We are not responsible for lost or stolen packages marked as “Delivered” by the carrier. If your package is lost in transit, please contact the carrier directly.

We may assist you, but we cannot guarantee reimbursement.

8. Customs, Duties & Taxes

God Is Love is not responsible for any customs fees, import taxes, or duties applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

9. Shipping Fees

Shipping fees are non‑refundable. If an order is returned due to an incorrect address, refusal, or failure to pick up the package, shipping fees will not be refunded.